Appreciate you guys providing a platform for the other side.
I've listed my takeaways after hearing this podcast below:
- Probably should have made a distinction on "returns/refunds" because complaints can stem from condition of the baggie (splits, dirty, discoloured), and actual "suspect" baggies. I'm sure even reputable sellers on eBay have to deal with a ratio of 90% good, 10% returned, especially when you're selling in a hobby where people want to have stuff graded, aren't happy with the assigned grade, or just the run of the mill flakes and time wasters. Throwing them aside in a bin if they are split, discoloured, foggy or have a faded ink impression doesn't necessitate it being taken out of circulation or to not be sold.
- The span of time of 4 years Frank gave where a dialogue began of notifying Jeff about fakes seems to contradict the endorsement Frank gave on RS less than 3 years ago, calling Jeff an honest seller. Frank sort of addressed it when I shared the quote on page 10 of this thread, but it's absent of the context where he really went to town in that RS thread to defend Jeff, including the stern and repeated warnings to Mark about the harm naming/shaming does to a sellers reputation - advice he didn't seem to follow himself here.
- Beyond him sounding sincere, Jeff's story is consistent with his past posts (which includes email responses shared publicly), manner of addressing issues brought to his attention by disatisfed buyers, and a willingness to refund. With this podcast, we've also been told that he cooperated with what sounded like a "sting" operation on the guy at FF. The community having it's back up over TT doesn't make it right to drag someone's name through the mud via heresay and an absence of evidence he produced any of these baggies. In the face of this thread, the point of contention for me remains that this should have been done in a way involving Jeff, and only escalating it to a naming/shaming IF either there was a signficant pattern of "suspect" baggies directly coming from him, or if he was unwilling to refund.
- Some of the accusations need to be proven - the burden is on this investigative team to provide this. If they can't, the "team" needs to issue a statement of retraction or correction. Jeff didn't seek legal advise or counsel to even speak about this publicly, so it's proper the accusers follow up on these claims or remove them from public record for posterity and accuracy.
The positives are we have a visual reference for comparison, and a seller who seems to be willing to cooperate if any "suspect" baggies are in his possession, and if he is ultimately asked to take them out of circulation. He's even suggested having someone go to his place and see them being taken out of their baggies and/or being destroyed.
Not only Jeff, but there is no excuse moving forward for anyone to sell these now.
I'd also hope the same "team" who started this are being equally vigilant in monitoring online selling environments to put any person being caught selling these through the ringer.