UK Customs - Any Advice.

[Leemcl]

Hi all.

On 18 March I purchased something from eBay.co.uk from a seller in Israel. Items have been shipped tracked. They arrived in the UK on 21 March.

They got put on hold for Customs on 22 March. They are still on hold, 9 days seems a very long time.

I have asked Parcelforce, who blame UK Customs, and the seller does not seem to give much of a toss.

Anyone else had any imports kept by Customs this long ? Any feeling that I will ever receive this package and anywhere I can call ?

I have purchased stuff from Japan since (19/3) and that’s arrived / been tucked up by Parcel Force ( £12.59 handling and £12 VAT ) so seems unusual that this thing from Israel is on hold so long.

Any advice most welcomed

 

[lejackal]

No idea mate, I presume you mean held at Heathrow and not your local depot?

 

[Leemcl]

Yeah mate. It’s arrived in the country, but then gone to Customs and then nada.

 

[TK-7785]

Sadly, this isn't unusual for UK customs/Parcel Force. The minimum amount of time I've experienced for parcels to arrive at UK before I am notified of a charge is 7 days. It has taken as long as two and half weeks before. Just sit tight and give it a little longer is my advice. UK customs and Parcel Force are one of the slowest when it comes to getting parcels cleared, when compared to UPS, FedEx etc.

 

[Mini99]

At least you know that it’s made it to the UK!
As Chris says, sit tight, it will be here soon.
Waiting is part of the fun! :?