Just a quick point on forwarding things on

[theforceuk]

Don't see the problem here Iain has made a mistake, frustration aside your not out of pocket. Iain has probably wasted more time on this than he should have, plus stressed him out, give the bloke a brake and stop sweating the small stuff.

How anyone can fall out with Iain is beyond me.

Oh hang on I paid for it so it gives me the right to step out of line.

This is what I mean you are making comments on a private conversation you weren't involved in. In his opinion I was giving him grief when all I did was express frunstration at not being told he had lost an item an not told me for the best part of a month. So he gets all shirty and starts name calling and im the bad one? I never mentioned anything about money and as ive already said if he thought he was out of pocket somehow he could have said something about the postage.

Your correct I'm commenting on something I no nothing about, which I do all the time on this forum. :lol:

You need to chill out mate and stop getting so defensive, your item will probably be found. Now I've waisted to much time thinking about it.

 

[decipher28]

OK, so if it was a high value item that I had lost and paid for replacement then he would have a right to be annoyed at me even though i was doing him a favour ?

I don't want to get into trivialities but in the circumstances you mention above then yes i would be annoyed and given if it were a high value item even more so.If the item was less value then i wouldn't be so bothered that was the only point i was making.


Anyway this is all beside the point and i won't say anymore on this subject.I already said in my first post you do an excellent service and it is appreciated,if a mistake was made then you should be given some slack.You've made good the situation and refunded the money so other than some incovience and some moaning no real harm is done here.

 

[itfciain]

OK, so if it was a high value item that I had lost and paid for replacement then he would have a right to be annoyed at me even though i was doing him a favour ?

I don't want to get into trivialities but in the circumstances you mention above then yes i would be annoyed and given if it were a high value item even more so.If the item was less value then i wouldn't be so bothered that was the only point i was making.

I am still not sure how the value comes into it - other than the fact that I have to cover it as it was my mistake. If that means that you think it is OK to be arsey about the situation then I would want to make sure that I didn't do you any favours either

 

[edd_jedi]

Sorry to hear this Iain, it's a thankless task and I guess it was inevitable that eventually something would either go missing in the post or get lost/damaged your end, I always hoped whoever it happened to would be understanding about the fact you're doing them a favour and not providing a service.

For what it's worth Iain has helped me out loads of times for items varying from serious MOCs down to individual weapons, and he's never let me down even though it's a selfless favour.

 

[decipher28]

ok i didn't want to reply again but i would like to clarify my point as i feel it is being misconstrued.

The value has a whole bearing in the situation for me as an outsider looking in.

As in if i was in the buyers position where the mistake had taken place i would be more or less annoyed depending on value of an item.Thats were the item value would be relevent.hypothetically.In this particular situation as the item value was low i would be hardly bothered atall and especially as you put it right.Again as i said you doing the community a great service and it is unfortunate this has happened.

It's not about getting arsey at all,rather just expressing an opinion on a open forum and if you now feel that you don't want to do me any favours then that of course is your perogative.

 

[Michael Sith]

Everyone can make a mistake, and everyone can be quick to judge, the trick is not to dig holes, but to try and put it all down to experience, shake hands and move on, that way everyone is happy, but that's just me, fully understand if people don't want to, but I always find its the most productive way forwards. again that's just my opinion.

 

[Ian_C]

I'm not sure if one side is making it sound worse than it is, but it seems Bunglebubs is mostly upset Iain didn't tell him the item was missing sooner, and he was in limbo about what was happening for a month. Iain feels he's been disrespected after doing someone a favor.

Without seeing the PM's, and trying to be unbiased regarding Iain's reliability in the past, it's hard to know which side got angry first. I can understand a lack of communication upsetting BB if it's how he describes, but at the same time, it's not like Iain to feel slighted and post about it publicly like he did in this thread unless BB's reaction is as bad as described.

An unfortunate situation. I hope once tensions die down, everyone can have a big hug about it.

Cheers,

Ian

 

[indianawars]

Everyone can make a mistake, and everyone can be quick to judge, the trick is not to dig holes, but to try and put it all down to experience, shake hands and move on, that way everyone is happy, but that's just me, fully understand if people don't want to, but I always find its the most productive way forwards. again that's just my opinion.

We can all learn a lot from Michael's words... Don't let the heat of the moment cloud your thoughts... and remember, anger leads to hate.

 

[itfciain]

Ian

I purchased the item on the 15th May and it was delivered around the 20th-22nd. I spoke with BB about him buying some other items and these were purchased and paid for late May/ early June - the boxes went out to the UK around the 6th June and by that point I couldn't find his mailer - what I should have done is messaged him then but we were going away on holiday to Colombia and I was in a huge rush. So on the 16th I sent the following message

"Hi mate - forgot to message you before I left, I packed everything up but for the life of me couldn't find your mailer - I have had another look since I got back and still can't find it - I go away again today but will have one last look for it when I get back - am hoping i just put it in a safe place (you wouldn't believe the number of packages I get sent to me for the lads on here)

As soon as I find it I will forward it on and if I don't we'll sort something out - I'll either find a replacement or refund you money

Sorry about that
Iain"

Now I understand that it was my mistake, I also missed a case off the order as well which made it worse and yes, I could have messaged on the 6th when the box went out but it wouldn't really have made a lot of difference to the end result

In my opinion if someone is doing you a favour and they make a mistake then you just have to accept that - I know I would - what I wouldn't do is send them sad face emojis and tell them I was frustrated - but maybe that is just me?

Also, as for the calling of names - I said the guy was being a bit of an arse after the was breaking my balls about this - not really the worse name calling is it ?

Long and short of it is that I am 58 quid downfor doing someone a favor and am not going to be made to feel bad as well

 

[DarthStanley]

On a plus note - think of all them free beers coming your way at CE 3

Don't think I will be getting one from this chap - but must have racked up a few of them for sure

I owe you a few mate! :wink:

 

[Dark vador]

Ian is a top seller he made a mistake and offered a refund.
End off
Very honorable of him to inform you,some sellers would just refund you point blank
I would go as far as saying he his the most trusted seller here,and goes out of his way to help others
Chill..and mtfbwy

 

[Grant_C]

On a plus note - think of all them free beers coming your way at CE 3

Don't think I will be getting one from this chap - but must have racked up a few of them for sure

I owe you a few mate! :wink:

Yeah- me too.

Wheres Stuart skinner? He probably owes you a night of coke and hookers. :?

 

[mumbo]

Iain has done me plenty of favours in the past with acquiring/forwarding items from the US and I've never had a problem........... definitely a few more pints to add to the list

What Iain does is very selfless and I've never known him to turn down a request for help, he even responds to threads when help of this nature is posted which I believe hows the true nature of the man

It's a shame that it has come to this but I hope in time you can both put your differences to one side and bear no grudges.

 

[tiefighterboy]

I , like Iain have helped people out numerous times. It gets a little messy when you are juggling packages for 10 different people.

 

[poncho]

Don't think I will be getting one from this chap - but must have racked up a few of them for sure

I owe you a few mate! :wink:

Yeah- me too.

Wheres Stuart skinner? He probably owes you a night of coke and hookers. :?

all that bloody pottery he hoards in his garage :lol:

 

[itfciain]

I , like Iain have helped people out numerous times. It gets a little messy when you are juggling packages for 10 different people.

haha - yes, I think if I'd known exactly that I might not have asked you to do all of those packages for me - bet you were very happy when I moved out here for a couple of reasons



As far as I am concerned the matter is over, I am out the money but am sure it will turn up somewhere - doesn't help that I have had rather a lot of little white boxes knocking around the house in the past month - maybe someone got lucky and ended up with the mail-way rather than an Emperor

I was also not going to name anyone in this thread - it was a vent at the fact that someone was clearly unhappy with me even though I was doing them a favour and was the only one out of pocket

Happy for this thread to be closed down

 

[Ian_C]

Hey Iain, you didn't have to explain yourself to me, I was just trying to take the most neutral stance possible with the information given. I'm fully aware life gets in the way, and I've had a package or two lost over the years and/or been slow to communicate with someone - it happens. I was just empathizing with the single point that he didn't know until later what had happened. In no way was that assigning "blame" or taking sides. I don't think ANYONE doubts your sincerity, honesty, and generosity here or elsewhere. I also understood the purpose here was to vent rather than call someone out - he admitted to it being him on his own.

Sorry if you misunderstood my post. Cheers.

Ian

 

[itfciain]

Ian

It was fine - I didn't misunderstand - just wanted to get everything out there

100% of the blame lies with me - I get that - although it has not really been the month claimed (I only knew on the 6th that I couldn't find it anymore) - I also appreciate that the buyer was annoyed that he thought he added something to his collection only to be told he hasn't.

The tone of PMs can be easily miss-read but I did not appreciate the way things were going (perceived emotional blackmail) and it escalated it from there - BB did nothing to back down and hence the rant here

 

[Bunglebubs]

I'm not sure if one side is making it sound worse than it is, but it seems Bunglebubs is mostly upset Iain didn't tell him the item was missing sooner, and he was in limbo about what was happening for a month. Iain feels he's been disrespected after doing someone a favor.

Without seeing the PM's, and trying to be unbiased regarding Iain's reliability in the past, it's hard to know which side got angry first. I can understand a lack of communication upsetting BB if it's how he describes, but at the same time, it's not like Iain to feel slighted and post about it publicly like he did in this thread unless BB's reaction is as bad as described.

An unfortunate situation. I hope once tensions die down, everyone can have a big hug about it.

Cheers,

Ian

Finally somebody seeing it from my side too. Thanks for that.

I wasn't angry (im still not) just frustrated and told him this.

 

[Bunglebubs]

Ian

It was fine - I didn't misunderstand - just wanted to get everything out there

100% of the blame lies with me - I get that - although it has not really been the month claimed (I only knew on the 6th that I couldn't find it anymore) - I also appreciate that the buyer was annoyed that he thought he added something to his collection only to be told he hasn't.

The tone of PMs can be easily miss-read but I did not appreciate the way things were going (perceived emotional blackmail) and it escalated it from there - BB did nothing to back down and hence the rant here

This is everything I tried to say to you but instead you took off on one because of your wrong perceptions, I suggested that you calm down as to which you then took more offence and also called me an arse! Your perception of my tone as again I explained to you was wrong as there was no frustrated face to use. Im a very direct person and as I said to you via pm if I was angry about it I would have said. But then to come and vent it all publicly is another thing altogether. Then the fact that you are trying to insinuate im trying to make money off you for your mistake, is as ive already said ridiculous but yet im trying to be made to look like im the bad guy here and by your reckoning that means nobody will want to deal with me on this forum because of your mistakes and opinion on how this matter was dealt with is deplorable.

Regardless of how many transactions or help you have done for others Its like an insurance company you don't know how good it is until you have to make a claim and see how they deal with it.