Forum member: SKYLINE......avoid
- Thread starter Dublinjeff
- Start date
Dublinjeff
Grand Master
:evil: :evil: just been told now that he can't stick a claim in with Royal Mail for 20 working days after due delivery date for loss if items.... ? so that will be end of February.....
browny
Jedi Master
So he took an age to send it and now it has gone missing :roll: :lol: :lol:
He ain't related to that other mug billy bullshit is he?? :lol: :lol:
He ain't related to that other mug billy bullshit is he?? :lol: :lol:
Dublinjeff
Grand Master
I have, repeatedly, it's like he's making out now that he has to wait to stick in the claim, then get compensated the money, then he will refund me..... :evil: :evil:PGowdy said:
mumbo
Sith Lord
- Joined
- Sep 27, 2012
- Messages
- 3,866
I was under the impression it was 15 days :?
Still not produced the proof of purchase :roll:
This is very bad form
Still not produced the proof of purchase :roll:
This is very bad form
I work for Royal Mail and unless they have changed it recently it's 15 days.
Stormtrooper37
Sith Lord
mumbo said:I was under the impression it was 15 days :?
Still not produced the proof of purchase :roll:
This is very bad form
Yeah I thought it was 15 days as well :?
Dublinjeff
Grand Master
wait for this reply.......
Dublinjeff
Grand Master
My query about the Royal Mail claim is at the bottom......
Words fail me.....
:roll: :evil:
Words fail me.....
:roll: :evil:
Dublinjeff said:
Yeah that's nonsense because whether he wins his claim or not he still has to give you a refund. Especially after making you wait so long.
Skyline- Refund the money immediately if you care to save any face whatsoever in this whole despicable debacle.
mumbo
Sith Lord
- Joined
- Sep 27, 2012
- Messages
- 3,866
Yeah but he's done nothing wrong :wink:
mumbo said:
Well seeing as you seem keen for a reaction let's play "Devil's advocate" for a second in Jeff's own words. Some serious double standards going on here I'm afraid. Have a read of this:
http://www.starwarsforum.co.uk/viewtopic.php?f=1&t=14413&hilit=royal+mail+claim#p195466
According to Jeff here, the seller is not responsible if something gets damaged (or in this case lost) in the post. **** happens, items do get damaged/lost in the post, especially when being sent internationally (which Ireland is) and it is perfectly feasible that this guy is telling the truth.
I don't know Skyline, so I have no interest in sticking up for him, but here are the facts:
1) He took a month to send the item. Fair enough that's bad, but it's not crime of the century. It happens all the time. Lots of well respected members of all the forums do it.
2) Several people Skyline has sent items to have received them. So that's a pretty good indication that he's not a scammer.
3) Sending from the UK to Ireland is INTERNATIONAL. It MAY only take a few days most of the time, but it can take considerably longer, and it's only been about 10 days so far. I have had to wait weeks for items from within Europe before, and on the other hand have had items from America arrive in a couple of days. It's down to luck - sellers have NO CONTROL over this.
4) Jeff paid by Paypal gift, and by the sound of it didn't pay for tracking or insurance either, otherwise this wouldn't be a problem. He has to accept at least some of the responsibility for this.
Sorry if you think I'm being harsh Jeff, I understand that Skyline is at fault, but IMO you're being way too heavy handed here, which is probably why you've pissed him off to the extent of him not wanting to refund you.
The rest of you - As I say, some serious double standards going on here. There was a thread recently where 90% of people agreed that once a seller has posted something, it is at least partially at the buyers risk whether it gets damaged/lost etc. You also all seem to have forgotten that Royal Mail THEMSELVES state that a UK item has to be lost for 15 days (more internationally) before a claim can be submitted, so again Skyline is doing nothing wrong. If this was the other way round, most of you would be claiming that the buyer is trying to scam the seller. It's ridiculous.
EDIT - My advice Jeff, cool down, wait a few more days, and see if it arrives. When the 15 days have passed, ask Skyline to claim for it. He seems happy to do it. Then when this is all over, just put it down to experience. Nobody wants to fall out here (especially as I have nothing to do with it) but from the outside, it all looks like a lot of hot air over nothing.
Dublinjeff
Grand Master
Edd I would appreciate if you are going to quote me that you do it 'in context' and correctly.....the argument I was making on that thread was if an item arrived damaged....I never even mentioned lost? I was saying that some responsibility had to rest with the buyer if they don't look for insurance and if the seller does his best to protect the item.....nothing about if an item doesn't ever show up!!
I'm not fighting with you edd, I love this forum it's great fun, saying that, I won't be posting on this thread again....clearly me calling this fella out has backfired on me and I doubt if I will see my money back. I regret that you think I was being hypocritical in my arguments
I'm not fighting with you edd, I love this forum it's great fun, saying that, I won't be posting on this thread again....clearly me calling this fella out has backfired on me and I doubt if I will see my money back. I regret that you think I was being hypocritical in my arguments
Yeah if an item is lost, sadly, it is the sellers responsibility to refund the buyer. I have to do it on ebay quite often and i would do the same with a buyer on a forum. Paypal gift or not. Also, if it was NOT sent with a tracking number how can you put in a claim. I always thought you had to either send tracked or insured to make a claim. I have at least 1 package a month go missing and usually they are not sent track but, of course, i always refund the seller as it's MY responsibility to get that package to him. My responsibility does NOT end when the item is posted but rather, to some extend (ie barring damage or item not as described etc) when the item arrives at the buyers door. Pretty sure that is a fairly universally understood rule with web-sales.
Goes without saying but ditto as a buyer. If an item i have paid for does not arrive i want my money back. This has happened to me once on a forum and many times on ebay. Am i alone in that?
Goes without saying but ditto as a buyer. If an item i have paid for does not arrive i want my money back. This has happened to me once on a forum and many times on ebay. Am i alone in that?
So Pete, would you personally refund an international buyer that was complaining an item hadn't arrived after 13 days? I would ask them to wait the full 45, which is the maximum before they can put in a Paypal claim.
Dublinjeff said:
I don't think it has at all. There really is only one person out of dozens of members who sees Skyline's dealings (dealings this is something this seller has been reported as doing over and over again both on ebay and other forums) as doing nothing wrong. I for one am glad you posted and warned me so i don't personally have to go through the same ordeal. I think many others feel the same.
Personally i think this seller's behaviour/practices are unbelievable. But that's just my opinion.
edd_jedi said:
No, if the item was paid for 15 days before the complaint i would contact the seller and ask they wait a reasonable amount of time before making a claim. However, if a month has passed they would be entitled to ask for their money back. If i make them wait much longer ebay and paypal won't actually let them claim their money back as there is a time limit for claims on purchases made on ebay and paypal.
Having said this, if it was someone in Ireland i would probably agree to refund them after 2 weeks have passed as i've never known a package to take that long to reach Ireland (REP). And i post to there probably a dozen times a month.
