Reasons NOT to use royal mail international mail

[plantman]

Having had a dispute with Royal Mail i thought it would be best to highlight a few cons with their service (International signed for and Airsure)

these are all terms taken off their site and believe me when i say Paypal will not be on your side if you use this service.

1. "However, we can't track your International Signed For™ item all the way to delivery"

2. "Claims can take up to three months to complete because we have to wait for overseas postal administrations to respond to our enquiries" (your screwed with paypal then)

3. "A signature will be taken at the delivery address (please note this will not necessarily be the addressee)"

4. "In the case of loss of an item we will request proof of posting from the other postal administration but this cannot always be provided"

5. "Signature on delivery - Customers can be sure that the item will be delivered only if the recipient signs for it. Valuables may be included if the destination country permits. Please be aware that copy of the signature is not currently part of the service offering"


So basically dont use it, yeah it may be a cheaper option but if it goes missing via an ebay deal you are out of luck, you want a signature proof it takes 3 months, and you may even get next doors signature so they can still say it wasnt them.
Or you may get no proof at all as it states in their terms...quality service

 

[weasel]

Sounds like you been dumped on mate!?

 

[burnsy]

I've had two items go missing that I sold recently.

One was in the UK and one in Spain.

As the items were not worth more than £40 each I stupidly sent them 1st class with no tracking.
I have now had to refund the monies on paypal and I've got to submit a claim for each through Royal Mail
which I think is gonna take months. I think I'm insured to up to about £40 per item?

 

[plantman]

you'll be waiting bloody ages mate, they are a bunch of twats on the phone as well

 

[burnsy]

I know mate, gutted I didn't spend the extra for recorded delivery...lesson learnt.

 

[Caswellbot]

I sent something via GLS part of Parcelforce and they werent much better. Item was delivered back to me at my address.

I queried it on the phone and was told it never left the hub in coventry. However in a later phone call some doosh bag "higher up" told me it made it to Belgium and was returned.

Again up to three months to process a claim and unhelpful staff. I paid £31 to post the parcel and still couldnt manage to claim a dime back.

I got some pony letter of apology from parcel force. :evil:

Chris.

 

[weasel]

I've had two items go missing that I sold recently.

One was in the UK and one in Spain.

As the items were not worth more than £40 each I stupidly sent them 1st class with no tracking.
I have now had to refund the monies on paypal and I've got to submit a claim for each through Royal Mail
which I think is gonna take months. I think I'm insured to up to about £40 per item?

Fingers crossed they come through eventually!