I bought some DVD from musicmagpie on ebay. The DVD boxes was broken and one DVD was also broken in 2 parts. I told seller about the damage and he asked me to mail it back. I told him it would cost £11 in stamps to mail it back from denmark to the uk.
Since then it has been very hard to get my mail money back for the stamps I paid. Normally I would have asked seller to pay me the £11 with paypal before I mailed it back. But I forgot that since it has been a very long time ago since I had problems on ebay.
Seller got the DVD back and paid me back what I paid for the DVD and for the mail from him to me. But I never saw the money I paid from me to him, the £11. Seller continue to write that he has also paid me the £11 back, but I have not received them.
I contacted ebay about it, ebay told me to contact paypal :roll: I contacted paypal about it and they asked me to contact ebay and they told me that they could not see that he had paid me £11 back :roll: So now I have contacted ebay again and this time ebay told me to contact seller again and if he have not paid me back in 7 days then I should contact ebay again.
I can only say stay away from this seller, the packing was extremly bad 2 dvd boxes with 6 dvd in each box only mailed in an envelope, there not even any bubble in it to protect them, but I had thought he would mail it in a box.
Since then it has been very hard to get my mail money back for the stamps I paid. Normally I would have asked seller to pay me the £11 with paypal before I mailed it back. But I forgot that since it has been a very long time ago since I had problems on ebay.
Seller got the DVD back and paid me back what I paid for the DVD and for the mail from him to me. But I never saw the money I paid from me to him, the £11. Seller continue to write that he has also paid me the £11 back, but I have not received them.
I contacted ebay about it, ebay told me to contact paypal :roll: I contacted paypal about it and they asked me to contact ebay and they told me that they could not see that he had paid me £11 back :roll: So now I have contacted ebay again and this time ebay told me to contact seller again and if he have not paid me back in 7 days then I should contact ebay again.
I can only say stay away from this seller, the packing was extremly bad 2 dvd boxes with 6 dvd in each box only mailed in an envelope, there not even any bubble in it to protect them, but I had thought he would mail it in a box.