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<blockquote data-quote="Snaketibe" data-source="post: 455028" data-attributes="member: 7379"><p>Wow, you sound like you've had some really bad experiences, and have my sincere sympathies! I must say, the great majority of eBay sellers I have bought from either did know what they were doing with regards to packaging, or in some cases got bloody lucky, as I have had remarkably few horror stories over the years. However, it's well worth doing what it sounds like you're doing anyway, which is to always check with the seller in advance how an item will be packed for posting. If you want them to use a Star Case and lots of additional packing around that Star Case in a very sturdy double-walled cardboard box, tell them so! These days I never assume someone knows how to pack stuff unless their feedback (which you should of course always, but always check before buying) is superb, and even then I still often contact them to check. Once they have confirmed in writing that they will pack something to your satisfaction, you have an even stronger case against them if they fail to do so.</p><p></p><p>Having said all of that, you can't always guard against idiocy. The two worst packing incidents I've ever experienced personally were a boxed Dewback posted from America a few years ago with just a single layer of bubble wrap around it, and that then covered in a single thickness of brown paper! Almost unbelievably, mostly thanks to the presence of the Dewback's inner packaging and immense good fortune in how it was handled in transit, whilst it certainly did sustain damage in the post, it only dropped the box condition down by about a point and a half out of ten; incredibly ****ing annoying to be sure, but it could so easily have been a whole hell of a lot worse!</p><p></p><p>The other incident was when I received a carded figure 'wrapped' in a single thickness of cardboard. The cardboard had been creased twice to fold it into a close-fitting, open ended triangle (not a box) about the figure, with one side of the cardboard triangle directly touching the back of the card, and with the bubble contained within the narrow base of the triangle formed. It's a little hard to explain, but believe me when I say that with literally no additional protection other than being shoved inside a plastic mailing bag, I regard it as nothing short of a miracle that it arrived completely undamaged! It had absolutely no business surviving such feeble packing unscathed, but somehow it did. However, because it was undamaged, I could not in all conscience leave the seller negative feedback, however neither could I leave matters at that. I therefore politely contacted the seller, thanked them for sending the figure and explained that whilst it had arrived undamaged (they had advised before I bid that they would 'pack it very well'!), it could incredibly easily have been badly damaged, and that they could equally easily face a seriously unhappy customer next time. I advised them that most of the value of Vintage Star Wars is in the packaging, not the item itself (it's almost amazing how many people still don't know this, so never be afraid of stating what seems to be the bleeding obvious! <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" />). I therefore strongly urged them to send any future figures inside Star cases, which in turn should be very well protected on all sides within a very sturdy box. They replied thanking me for taking the trouble to contact them and seemed genuinely grateful for the advice.</p></blockquote><p></p>
[QUOTE="Snaketibe, post: 455028, member: 7379"] Wow, you sound like you've had some really bad experiences, and have my sincere sympathies! I must say, the great majority of eBay sellers I have bought from either did know what they were doing with regards to packaging, or in some cases got bloody lucky, as I have had remarkably few horror stories over the years. However, it's well worth doing what it sounds like you're doing anyway, which is to always check with the seller in advance how an item will be packed for posting. If you want them to use a Star Case and lots of additional packing around that Star Case in a very sturdy double-walled cardboard box, tell them so! These days I never assume someone knows how to pack stuff unless their feedback (which you should of course always, but always check before buying) is superb, and even then I still often contact them to check. Once they have confirmed in writing that they will pack something to your satisfaction, you have an even stronger case against them if they fail to do so. Having said all of that, you can't always guard against idiocy. The two worst packing incidents I've ever experienced personally were a boxed Dewback posted from America a few years ago with just a single layer of bubble wrap around it, and that then covered in a single thickness of brown paper! Almost unbelievably, mostly thanks to the presence of the Dewback's inner packaging and immense good fortune in how it was handled in transit, whilst it certainly did sustain damage in the post, it only dropped the box condition down by about a point and a half out of ten; incredibly ****ing annoying to be sure, but it could so easily have been a whole hell of a lot worse! The other incident was when I received a carded figure 'wrapped' in a single thickness of cardboard. The cardboard had been creased twice to fold it into a close-fitting, open ended triangle (not a box) about the figure, with one side of the cardboard triangle directly touching the back of the card, and with the bubble contained within the narrow base of the triangle formed. It's a little hard to explain, but believe me when I say that with literally no additional protection other than being shoved inside a plastic mailing bag, I regard it as nothing short of a miracle that it arrived completely undamaged! It had absolutely no business surviving such feeble packing unscathed, but somehow it did. However, because it was undamaged, I could not in all conscience leave the seller negative feedback, however neither could I leave matters at that. I therefore politely contacted the seller, thanked them for sending the figure and explained that whilst it had arrived undamaged (they had advised before I bid that they would 'pack it very well'!), it could incredibly easily have been badly damaged, and that they could equally easily face a seriously unhappy customer next time. I advised them that most of the value of Vintage Star Wars is in the packaging, not the item itself (it's almost amazing how many people still don't know this, so never be afraid of stating what seems to be the bleeding obvious! :-)). I therefore strongly urged them to send any future figures inside Star cases, which in turn should be very well protected on all sides within a very sturdy box. They replied thanking me for taking the trouble to contact them and seemed genuinely grateful for the advice. [/QUOTE]
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