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<blockquote data-quote="indianawars" data-source="post: 327529" data-attributes="member: 5674"><p>I had a guy that brought a few bits from me last weekend - In total his items came to £435.99. As you can imagine I was quite chuffed with that. So I sent him an invoice now including free P&P because of the prices they sold for. Three days later, nothing! No payment, no messages, nothing... So I sent a new invoice still offering him free P&P for the item, but yet again two more days later, nothing! So I send him a private message asking him to confirm if he still wanted the items, or did he want to cancel the order? I finally received a message from this guy claiming there was a sudden death in the family and he didn't have the time, and just to cancel the whole order (why is the reason always a death, fire, or car crash?) So I thought, okay I will just cancel the order and sent him a request to do that along with a message stating that he needed to confirm the cancellation so I don't get charged for the final value fee as I was due my eBay invoice soon. And guess what? I herd nothing back. So today I phoned eBay asking them to cancel the orders from their end - Simple right? Wrong! I was told that if the buyer dose not response to the cancellation, then I would have to wait ten days for the request to be closed. So I asked why have the final value fees have been added to my invoice even if the seller hasn't paid, and furthermore wanted me to cancel the order? Yet again the guy repeated the ten days policy before the case would be closed. I then asked how will the final value fees be reimbursed back to me for those orders? 'We will then credit it back to your account,' he tells me. 'Oh great, so the money your taking out of my bank account that can be spent universally in this Country is now being restricted to only being spend on eBay?' I then said. By this stage the guy could wait to get me off the phone! As you can imagine I'm a little pissed my this experience...</p><p>So the moral of this story is if alleventssecurity buys anything from you, don't expect to be paid, and look forward to the headache. My advice is to add him to your block list!</p></blockquote><p></p>
[QUOTE="indianawars, post: 327529, member: 5674"] I had a guy that brought a few bits from me last weekend - In total his items came to £435.99. As you can imagine I was quite chuffed with that. So I sent him an invoice now including free P&P because of the prices they sold for. Three days later, nothing! No payment, no messages, nothing... So I sent a new invoice still offering him free P&P for the item, but yet again two more days later, nothing! So I send him a private message asking him to confirm if he still wanted the items, or did he want to cancel the order? I finally received a message from this guy claiming there was a sudden death in the family and he didn't have the time, and just to cancel the whole order (why is the reason always a death, fire, or car crash?) So I thought, okay I will just cancel the order and sent him a request to do that along with a message stating that he needed to confirm the cancellation so I don't get charged for the final value fee as I was due my eBay invoice soon. And guess what? I herd nothing back. So today I phoned eBay asking them to cancel the orders from their end - Simple right? Wrong! I was told that if the buyer dose not response to the cancellation, then I would have to wait ten days for the request to be closed. So I asked why have the final value fees have been added to my invoice even if the seller hasn't paid, and furthermore wanted me to cancel the order? Yet again the guy repeated the ten days policy before the case would be closed. I then asked how will the final value fees be reimbursed back to me for those orders? 'We will then credit it back to your account,' he tells me. 'Oh great, so the money your taking out of my bank account that can be spent universally in this Country is now being restricted to only being spend on eBay?' I then said. By this stage the guy could wait to get me off the phone! As you can imagine I'm a little pissed my this experience... So the moral of this story is if alleventssecurity buys anything from you, don't expect to be paid, and look forward to the headache. My advice is to add him to your block list! [/QUOTE]
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