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Sellers to Avoid
Caution and Advice with buyer andrejo_36
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<blockquote data-quote="TheJabbaWookie" data-source="post: 494420" data-attributes="member: 9217"><p>Really Carl? That impatient? :shock: :lol: </p><p></p><p>I'll try to explain it from my point of view.</p><p></p><p>You have 30 days from the day the item should have arrived to submit an unreceived item case. </p><p></p><p>I'd be really surprised and disappointed if someone did that to me without having the courtesy of contacting me first, that quickly after posting. In fact I've had people chase before the 2-3 day window and even one arsehole, Evan Grandi, well known on the FB Pages, aggressively demand a refund 1-2 days after the allotted time period, despite proof of purchase, and then leave me negative feedback despite the fact that I had already refunded him, against Royal Mail recommendation The item turned up a couple of days later and he then pretended someone else signed for it. You can read all about it here.</p><p></p><p>http://www.starwarsforum.co.uk/viewtopic.php?f=24&t=34391&p=454936&hilit=Evan#p454936</p><p></p><p>Anyway I digress. There have been a number of occasions where one of my items has turned up outside of the specified timeframe for a Royal Mail delivery. The problem is if you refund the money and the item then turns up, the buyer has no obligation to re-pay for the item and the seller has no rights to reclaim this money through eBay - you are relying solely on honesty and not every buyer is as honest as you Carl. </p><p></p><p>Furthermore in order for an item to be considered lost by a Royal Mail it has to be 10 working days after the date it should have been delivered (ie 13 working days after you posted it) which would fall outside of a case opened on the 4th working day (as eBay requires it to be resolved in 7 days before taking action against you). </p><p></p><p>Royal Mail advise you to not refund money before that time as if the item was delivered before those 10 days elapsed you would not be able to claim compensation through them. That would leave you screwed if the item you had posted was a MOC for example and incredibly valuable.</p></blockquote><p></p>
[QUOTE="TheJabbaWookie, post: 494420, member: 9217"] Really Carl? That impatient? :shock: :lol: I’ll try to explain it from my point of view. You have 30 days from the day the item should have arrived to submit an unreceived item case. I’d be really surprised and disappointed if someone did that to me without having the courtesy of contacting me first, that quickly after posting. In fact I’ve had people chase before the 2-3 day window and even one arsehole, Evan Grandi, well known on the FB Pages, aggressively demand a refund 1-2 days after the allotted time period, despite proof of purchase, and then leave me negative feedback despite the fact that I had already refunded him, against Royal Mail recommendation The item turned up a couple of days later and he then pretended someone else signed for it. You can read all about it here. http://www.starwarsforum.co.uk/viewtopic.php?f=24&t=34391&p=454936&hilit=Evan#p454936 Anyway I digress. There have been a number of occasions where one of my items has turned up outside of the specified timeframe for a Royal Mail delivery. The problem is if you refund the money and the item then turns up, the buyer has no obligation to re-pay for the item and the seller has no rights to reclaim this money through eBay - you are relying solely on honesty and not every buyer is as honest as you Carl. Furthermore in order for an item to be considered lost by a Royal Mail it has to be 10 working days after the date it should have been delivered (ie 13 working days after you posted it) which would fall outside of a case opened on the 4th working day (as eBay requires it to be resolved in 7 days before taking action against you). Royal Mail advise you to not refund money before that time as if the item was delivered before those 10 days elapsed you would not be able to claim compensation through them. That would leave you screwed if the item you had posted was a MOC for example and incredibly valuable. [/QUOTE]
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